Strata managers come under the spotlight as apartment living becomes more popular

Thomas Ockenfels has struggled to get his strata to address an issue with a leak in his apartment, an example of what some say is a growing problem as high-density living becomes more common. The ACT government has pledged to appoint a Building and Strata Commissioner to overseas the sector, but it is unclear how effective it will be at preventing disputes between owners and strata managers.