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00:00My name is Ali and here is my brother.
00:09My name is Matt and we are here in our family-run fish and chip shop.
00:15The reason these guys came over today is we are celebrating our 10th year anniversary
00:21today.
00:22So we've been running this shop as a family for the past 10 years and we have a good reputation
00:30in this area.
00:31I mean, we have tried some of our best sellers.
00:34We sell quite a lot of this chicken fillet burger and cod flies out the door every day.
00:41Perfect.
00:42So yeah, 10 years, so you say it's family-run, so it's your brothers and your dad as well
00:49do you say?
00:50Yeah, it used to be me, my brother, my mum and dad.
00:53Right.
00:54But now my mum retired.
00:55Okay.
00:57My dad works in the evenings every day.
01:00We open six days, we go Sundays off, so we spend that still together.
01:07Every Sunday we have a family meal.
01:10So whose idea was it to start it?
01:13Did your dad start it?
01:14It was, to be fair, family's idea.
01:17We all used to work in separate takeaway businesses and we wanted to work as a family together.
01:26So we all work into one shop and we started with this place.
01:30And 10 years, I was 16 at the time, now 26.
01:34Six days a week, every day, still going.
01:37Perfect.
01:38And what's it like?
01:39How do you enjoy working with your family every day?
01:42It is good.
01:43It has its good sides and bad sides.
01:46We just see each other every day, so when we're outside the home, we don't have anything
01:51to talk about.
01:52Yeah.
01:53Perfect.
01:54So 10 years is a long time.
01:55What do you think the secret to your success is?
01:58I think it's hard work, consistency, and keeping the quality at the same level every day.
02:05I mean, you might go to different places and it's nice one day and the next day it's not
02:10the same.
02:11But here, everything we do is the same every day, if not better.
02:15And everything we do here, we do ourselves.
02:18We don't have no staff.
02:20Everything A to Z, it is you and me, or my brother or my father does it.
02:25And we give the best quality we can.
02:29Obviously, fish and chips are obviously one of the more popular items, but what else do
02:33you sell, other things as well?
02:34We sell basically fish and chips, burgers, sides.
02:38But most popular things in this shop, first fish and chips, secondly our burgers.
02:44We have a special dish called chicken fillet sandwich, which is, in our eyes, big, tasty
02:53and healthy.
02:54Perfect.
02:55Great.
02:56Great.
02:57Yeah, and you showed us some desserts as well, so yeah, that's quite unique for a fish and
03:02chip shop.
03:03So where do you supply them from?
03:04Where do you get them from?
03:05And what do you sell?
03:06We have just introduced our dessert options three weeks ago, I believe.
03:11We have a special supplier who makes these for us.
03:14There is another one here if you want to hold them up.
03:17But we have this one for about two years.
03:19It's pistachio, chocolate and hazelnut inside.
03:23And this one is chocolate brownie, very rich.
03:27And these are the cheesecake options.
03:29We've got cookie dough here, oreo, another one, my favourite, pistachio, and a Ferrero
03:36Rocher.
03:37That's good, yeah.
03:38And they've been popular so far?
03:40They have been popular, yeah, and you know, it's just nice to have some dessert after
03:45your meal.
03:46So, and I just, I didn't want it to be something basic.
03:50And we go for this, we go with this.
03:53And everything really is in this shop.
03:56Like when you say fish and chips, you might just think of like greasy potato and that.
04:01But it's not like this.
04:03We try to make it healthy as we can.
04:05But it is always light.
04:07And the oil is not palm oil.
04:09And these desserts are the juice and sugar.
04:14And also these, I mean chocolate brownies is high in fibre as well.
04:19Okay.
04:20So.
04:21And I understand also with the 10 year celebration, you've got a deal on as well, an offer.
04:27We have an offer on our website.
04:31It doesn't have to be like minimum of value or anything.
04:34Anything on the website that people order.
04:37They get 10% off straight away without typing any codes or anything.
04:42Okay.
04:43So, but it has to be done on our website.
04:45Okay.
04:46Only online.
04:47And how long does that last for?
04:48It's last whole month of July.
04:51I mean we had it running from last week anyway.
04:53But we're going to leave it running until July.
04:56So last day of July, it'll be the last day for the offer.
05:01And it's valid for collection and the delivery.
05:04Perfect.
05:05Thank you very much.
05:06You're welcome.