With pet ownership in the U.S. jumping significantly in recent years, especially among Gen Zs and Millennials, it's no surprise that when it comes to pet health, pet parents are looking for accessible, expert advice. Dr. Katy Nelson, senior veterinarian at Chewy , joins us to share the latest innovations, such as telehealth, which delivers pet health and wellness guidance--straight from your mobile device.
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00:00 Hi, I'm Dr. Katie Nelson, Senior Veterinarian at CHUI.
00:03 We're talking today about innovations in pet care
00:06 and how we at CHUI have been helping to increase affordability
00:09 and accessibility to care for pet parents across the country.
00:13 At CHUI, we've been doing telehealth now for almost four years.
00:17 And you wonder, what can you do with telehealth and pet health?
00:21 Is this something that's going to take the place of going to your regular veterinarian?
00:24 And the answer is absolutely not.
00:26 This is nothing that's going to substitute for that relationship,
00:29 but this is definitely something that can help to supplement that relationship.
00:33 Maybe you have questions in the middle of the night and you don't know who to turn to,
00:36 so you think, oh, well, I'll just do an online search.
00:39 Well, what if you had a veterinarian or a licensed technician in your pocket
00:43 that you could reach out to for free and have that conversation,
00:47 you know, to help you really figure out, is this something that's a true emergency?
00:51 Or maybe it's just a question that's keeping you up at night.
00:54 We love those sort of, like, silly questions, you know,
00:56 why is my dog dragging his bum across the carpet?
00:59 Something simple like that.
01:00 Well, we do have veterinarians and technicians that are on call 18 hours a day,
01:04 365 days a year, through our CHUI Connect with a Vet service,
01:08 and it's completely free to anybody with a CHUI account.
01:12 So you can go directly through your app, you can go through your laptop, your tablet,
01:16 your smartphone, however it is that you access the Internet,
01:19 and click on Connect with a Vet to be instantaneously connected
01:22 with one of our licensed professionals to ask any question that you want to ask
01:26 about your dog and cat.
01:27 And if you have a new pet, we've even got a video consult service
01:30 where you can go on and have a conversation with one of our licensed veterinarians
01:34 about your new pet.
01:36 How many litter boxes do I need in the house for my new kitten?
01:38 When can I start taking my puppy to the dog park?
01:41 When do I spay and neuter?
01:42 When do I need--what vaccinations do I need for my particular area?
01:46 We can help you have a tailor-made conversation to really help you
01:49 to establish the best routines and plans for your pet.
01:53 And increasing accessibility and affordability wouldn't be the same
01:57 without something like a pet wellness or insurance plan.
02:00 So check out Care Plus on our site as well.
02:03 Care Plus can really help you to properly budget for how to take care of your pet
02:08 in the best way.
02:09 One of the biggest misconceptions that pet parents have is underestimating
02:13 the cost of pet parenthood, whether it's just underestimating the cost of food
02:18 or prescription medications, any of those things.
02:22 We've got you covered, either with a wellness plan
02:25 or all the way up to accident and injury.
02:27 We can help you to plan for that with your pet.
02:29 And at Chewy, we are America's number one pet pharmacy,
02:32 so if you have any needs for your pets, we've got you covered at Chewy.com.
02:36 So if you want to learn more, you can scan our QR code or go to Chewy.com.
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